Ewc technical support

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Pbrowne
Posts: 1
Joined: Tue Mar 21, 2023 3:14 pm

Ewc technical support

Post by Pbrowne »

I’ve had problems with my HVAC system since the house was built. No one has been able to fix it. The furnace would act irradically during the winter and especially if I was running on my generator. During the last outage I called EWC see if it was a problem with their board. Their chief engineer was able to ID the problem in minutes and then provided the solution to fix it walking me through each step. I am relieved that this problem has finally been resolved. Thank you so much for going above and beyond. BTW the problem was in the installation not with the controller.
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