NCM-300 - suitable for dual fuel, two stage heat pump?

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grimbo
Posts: 1
Joined: Mon Apr 08, 2024 11:16 pm

NCM-300 - suitable for dual fuel, two stage heat pump?

Post by grimbo »

Hi, I've been having issues with the HVAC company that recently installed a new unit at our house: a two stage cooling/heating dual fuel heat pump, and two stage furnace with variable fan speed. They installed a NCM-300 which does not appear to be setup for or support two stage cooling. Also, I have concerns whether this can handle a dual fuel setup based on what an HVAC professional told me. Specifically, I was told this setup could damage my system by allowing both the heat pump and furnace to run simultaneously. It was suggested that I get a BMPLUS-3000. Could anyone advise on this? Much appreciated.

Thanks.
Steven W.
Posts: 114
Joined: Tue Jun 25, 2019 9:13 am

Re: NCM-300 - suitable for dual fuel, two stage heat pump?

Post by Steven W. »

Yes you need the BMPlus 3000 for duel fuel
Steven R. Weisneck
Technical Engineer
Tel: (732) 446-3110 Ext. #461
www.ewccontrols.com
sweisneck@ewccontrols.com
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