Search found 20 matches

by Ric
Thu Jun 22, 2017 11:19 am
Forum: Help and Advice
Topic: Unable to Register RedLink Gateway with Goodman ComfortNet CTK04
Replies: 1
Views: 3769

Re: Unable to Register RedLink Gateway with Goodman ComfortNet CTK04

The redlink gateway is a Honeywell system. We offer no support for that aspect of the product. If you visit Youtube and search for "redlink gateway" you can find several videos. Perhaps one of them may help.

Ric
by Ric
Mon Apr 03, 2017 11:12 am
Forum: Help and Advice
Topic: EWC Technical Support
Replies: 16
Views: 58427

Re: EWC Technical Support

Yes, we do. Please contact your local EWC Controls distributor. They should be able to give you information for scheduling a class.

Ric
by Ric
Tue Jan 03, 2017 7:47 am
Forum: Help and Advice
Topic: Upgrading from ST-2E to NCM-300
Replies: 4
Views: 7975

Re: Upgrading from ST-2E to NCM-300

Please try to repost your images. I've increased the limit.

Ric
by Ric
Thu Jan 26, 2012 2:01 pm
Forum: Help and Advice
Topic: MA-5P servo motor replacement
Replies: 1
Views: 5250

Re: MA-5P servo motor replacement

Please call our sales department at 732-446-3110. We still have a couple left in stock so they should be able to direct you to a distributor.

Cheers,
Ric
by Ric
Thu Dec 01, 2011 8:20 am
Forum: Help and Advice
Topic: Is it Possible to Connect Any EWC Controller to a Network??
Replies: 2
Views: 5750

Re: Is it Possible to Connect Any EWC Controller to a Networ

Currently the only network device we offer is the IZT, http://www.ewccontrols.com/netstats.htm . It is a thermostat so your options are limited to controlling the zone where it is installed. It requires Internet access for any network applications since it communicates directly with the manufacturer...
by Ric
Fri Jun 10, 2011 3:13 pm
Forum: Help and Advice
Topic: Ma-ND4 control
Replies: 1
Views: 4443

Re: Ma-ND4 control

Tom,

Give EWC Controls a call at 1-800-446-3110. Select sales from the menu. Tell the salesperson your situation. They can enter your location into the database and give you the location and phone number of the closest distributor.

Ric
by Ric
Fri Jun 10, 2011 3:09 pm
Forum: Help and Advice
Topic: SMD MAN Motor Replacement Wafer switches?
Replies: 1
Views: 4789

Re: SMD MAN Motor Replacement Wafer switches?

Unfortunately, no, we only sell the assembled motor. The only option available is to add a secondary cover to act as a dust cap. You could try using a plastic storage container or cut the bottom off of a plastic half-gallon milk container. The disk and contacts are made of silver. You are are either...
by Ric
Wed Oct 28, 2009 10:25 am
Forum: Help and Advice
Topic: Motor failure on older model damper
Replies: 1
Views: 7604

Re: Motor failure on older model damper

Joel, You have a model "SMD". The replacement motor is called an "MAN". You can see it on our accessory page http://www.ewccontrols.com/accesso1.htm. Your local EWC Controls distributor should be able to order you one. If you can't find your distributor email me at rkostbar@ewcco...
by Ric
Mon Oct 05, 2009 11:20 am
Forum: Help and Advice
Topic: Welcome / Forum Rules
Replies: 0
Views: 48315

Welcome / Forum Rules

EWC Controls has extended it's technical support to include a user forum. If you can't immediately access our support staff via phone you can post your questions and comments here. We'll try to respond within one working day. You can also find help or advice from fellow HVAC contractors and homeown...