Search found 117 matches

by Erik W.
Thu Dec 05, 2013 8:21 am
Forum: Help and Advice
Topic: Automatic Fan Setting not working
Replies: 3
Views: 5248

Re: Automatic Fan Setting not working

There could be a number of things causing your problem and this would be easier to solve over the phone than through the forum. I have listed my contact information below, if you could please give me a call at your earliest convenience and I will get this problem solved for you. Erik Wnoroski EWC Co...
by Erik W.
Mon Dec 02, 2013 8:33 am
Forum: Help and Advice
Topic: URD ESR Power Close damper not operating - shaft not turning
Replies: 1
Views: 3748

Re: URD ESR Power Close damper not operating - shaft not tur

The MA-ESR damper is a discontinued model, unfortunately to fix the problem you are having you would have to replace your entire damper.

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
800-446-3110 ext 483
by Erik W.
Mon Nov 25, 2013 9:12 am
Forum: Help and Advice
Topic: NCM-300 Control and Staging Issues
Replies: 2
Views: 4712

Re: NCM-300 Control and Staging Issues

jk, you need to take notice of what lights are illuminated on your zone panel the next time this happens. I understand it may be difficult but the best indicator of what may be going on is the LED lights on the board. With that information we will be able to narrow down what the problem could be. Er...
by Erik W.
Mon Nov 25, 2013 9:07 am
Forum: Help and Advice
Topic: UT-3000 / Dual Fuel w/ 2-Stage Furnace
Replies: 6
Views: 9331

Re: UT-3000 / Dual Fuel w/ 2-Stage Furnace

What code version of the UT-3000 do you have and what is the demand you have set for your legacy thermostats?

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
800-446-3110 ext 483
by Erik W.
Thu Nov 14, 2013 8:13 am
Forum: Help and Advice
Topic: EWC-ST-3C
Replies: 1
Views: 4061

Re: EWC-ST-3C

If the switches are in the closed position than if that if that zones last mode of operation it will remain closed. If you have the switches in the open position than all dampers will always default to the open position.
by Erik W.
Mon Nov 11, 2013 8:13 am
Forum: Help and Advice
Topic: Automatic Fan Setting not working
Replies: 3
Views: 5248

Re: Automatic Fan Setting not working

If the fan setting is on auto the fan should only come on when the unit is running. Is the issue that the fan does not operate at all even during a cooling or heating call.

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
800-446-3110 ext 483
by Erik W.
Thu Nov 07, 2013 8:52 am
Forum: Help and Advice
Topic: UT-3000 / CTK03 Thermostat Issue
Replies: 9
Views: 11836

Re: UT-3000 / CTK03 Thermostat Issue

The issue you're having is to detailed to handle through the forum. If you could give us a call on our technical support hotline 800-446-3110 and a tech will assist you directly over the phone.

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
by Erik W.
Tue Nov 05, 2013 8:43 am
Forum: Help and Advice
Topic: UT-3000 / CTK03 Thermostat Issue
Replies: 9
Views: 11836

Re: UT-3000 / CTK03 Thermostat Issue

When the CTK03 demands auxiliary heat the UT 3000 is still in control of the staging. If the stat demands auxiliary but the heat pump can still achieve the the temperature set on the UT 3000 for heat pump target, than it will continue to run the heat pump until the heat pump can no longer keep up wi...
by Erik W.
Wed Oct 30, 2013 8:29 am
Forum: Help and Advice
Topic: Too hot on second floor
Replies: 1
Views: 3160

Re: Too hot on second floor

It sounds like your damper is not properly opening if you would like for me to help you troubleshoot it yourself before calling a HVAC contractor contact me at the number below.

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
800-446-3110 ext 483
by Erik W.
Fri Oct 25, 2013 8:24 am
Forum: Help and Advice
Topic: Brand new system - Heat is blowing cold air
Replies: 2
Views: 3993

Re: Brand new system - Heat is blowing cold air

What type of system do you have and also what model zone panel do you have controlling your system?

Erik Wnoroski
EWC Controls, Inc.
385 State Route 33
Englishtown, NJ 07726
800-446-3110 ext 483